Terms & Conditions

Al Madina Tabarrukat

Welcome to Al Madina Tabarrukat. By accessing or using our website, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

If you do not agree with any part of these terms, you should not use our website or services.

About Al Madina Tabarrukat

Al Madina Tabarrukat is an online platform dedicated to offering authentic Islamic tabarrukat, including Ghilaf-e-Kaaba pieces, Riyaz ul Jannah carpets, and sacred relics from Karbala, Najaf, Mashhad, and other holy sites. Our goal is to provide spiritually meaningful items with respect, authenticity, and transparency.

Eligibility to Use Our Website

By using this website, you confirm that:

• You are at least 18 years of age, or using the site under parental supervision
• You are legally capable of entering into binding agreements
• The information you provide is accurate and complete

Products & Authenticity

• All products listed on our website are described to the best of our knowledge and belief.
• Due to the sacred and historical nature of tabarrukat, natural variations in appearance, colour, or texture may occur.
• Product images are for illustrative purposes; actual items may vary slightly.
• Authenticity is handled with respect and care; however, spiritual interpretation remains personal.

Pricing & Availability

• All prices are displayed in Pakistani Rupees (PKR) unless stated otherwise.
• Prices, product availability, and descriptions may change without prior notice.
• We reserve the right to limit quantities, refuse orders, or cancel transactions at our discretion.

Orders & Order Acceptance

• Placing an order does not guarantee acceptance.
• Orders are confirmed only after successful verification and processing.
• We reserve the right to cancel or refuse any order due to:
  • Incorrect pricing or product information
  • Suspected fraud or misuse
  • Unavailability of stock

Payment Methods

We accept secure payment options including:

• Cash on Delivery (COD)
• Easypaisa
• JazzCash
• Other third-party payment gateways as displayed on our website

All payments are processed securely. We do not store sensitive payment details on our servers.

Shipping & Delivery

• We offer nationwide delivery across Pakistan.
• Delivery timelines may vary based on location, courier services, and external factors.
• We are not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.
• Risk of loss passes to the customer upon successful delivery.

Returns, Exchanges & Refunds

Due to the sacred and sensitive nature of Islamic tabarrukat:

• Returns or exchanges may be limited or subject to specific conditions.
• Refund eligibility depends on product condition and verification.
• Any claims must be reported within the specified time frame after delivery.

Please refer to our Refund & Return Policy for full details.

User Conduct

You agree not to:

• Misuse or interfere with website functionality
• Provide false or misleading information
• Attempt unauthorised access to our systems
• Use our content for unlawful or unethical purposes

Violation of these terms may result in restricted access or legal action.

Intellectual Property

All content on this website, including:

• Text
• Images
• Logos
• Product descriptions
• Design elements

is the property of Al Madina Tabarrukat and is protected by applicable intellectual property laws. Unauthorised use or reproduction is strictly prohibited.

Third-Party Links

Our website may include links to third-party websites for informational purposes.
We are not responsible for the content, accuracy, or policies of external websites.

Limitation of Liability

Al Madina Tabarrukat shall not be held liable for:

• Indirect, incidental, or consequential damages
• Personal interpretations of spiritual significance
• Delays or disruptions beyond our control

Our liability, if any, is limited to the value of the purchased product.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting on this page.

We encourage users to review this page periodically.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Contact Information

For any questions regarding these Terms & Conditions, please contact us: